I am mortified to be writing this post right now, but here is an urgent update for all of you who have been waiting for the fan-fronted auctions, i.e. the items donated by fans for fans, to go online. The following announcement does NOT affect the Guy jacket auction which is already live! It only refers to the remaining fan items that were due to go online this evening.
I am so sorry, but there is a delay and the auctions will not go online tonight. This is due to an issue with my selling limits. Since the Guy jacket has already broken the €4,000 mark, my selling limit of €3,000 means that the system will not allow me to list any further auctions. I have already been in touch with eBay and requested a raise of my selling limit. My request has been passed on to the relevant department. However, they have informed me that I will only receive an answer tomorrow (Monday) lunch time the earliest.
I am thoroughly mortified because I hate not being able to follow through with my plans, and I am embarrassed that I am disappointing you. My apologies for that. Those of you with whom I have been in touch about the auction organisation during the previous weeks, know that the selling limit issue had been on my radar from the moment I received Richard’s donation. In fact, I had raised the issue with eBay on 26 July, requesting a raise of my selling limits *prior* to the auctions and pointing out that I was expecting rather large auction proceeds from one particular item. (I told them what it was and that I expected it to make thousands of Euro.) That request was denied or rather I was told by two individual eBay customer service agents that there was no need to worry. From their replies to me: “Your selling limit will only impact the starting bid that you place on a listing. If your buyers should bid higher than your selling limits, it will not impact their ability to bid.” and “A___ has explained correctly that your selling limits will not stop bidding from proceeding (i.e. – bidding can always go above your selling limits)”. Now the worst case scenario is happening, and I am frustrated that despite my best efforts, I was not able to prevent it.
There is unfortunately nothing I can do tonight, except apologise to you. I thought I had covered all bases. I am as frustrated as you are. And especially so because the auctions of fan-donated items are our party. I wanted them to shine as brightly as the wonderful donation by RA. We have to wait until tomorrow. I will inform you of any developments as soon as I hear. Keep your fingers crossed that eBay raises that limit. They’d be silly if they didn’t – they are making a mint with all our auctions this year!!!
My apologies to all of you, and especially to the wonderful donors who placed their trust in me. I truly am sorry!